WHAT IS A CITY ESCAPE?
A CityEscape is an outdoor gaming experience where participants must solve puzzles and riddles. Instead of staying in a room, as happens in the Escape Rooms, players will have to wander through the streets of the monuments of a city, collect clues, explore places of interest and find the final solution.
Is CityEscape a treasure hunt?
If you don’t know what an Escape Room is for sure the reference to the treasure hunt can be useful. In fact, as happens in a treasure hunt, participants will often find themselves solving puzzles necessary to reach a place where they will find another clue that will then take them to another place and so on until the end of the path. However in our CityEscape MURDER IN ROME the dynamics of the game is more complex and articulated as there is a story that serves as a background and there is always a reason behind the actions that the participants must perform. In essence it is not simply a matter of completing a journey in stages, but also and above all of reconstructing a story, interacting correctly with the characters you meet along the way, acquiring fundamental information, and use the provided structure in the right way.
What happens in case of rain?
In case of rain, we guarantee that the game session will be held. In this case we recommend a suitable outfit and of course remember to bring umbrellas! If you prefer to cancel or postpone the experience you can do so without problems and without any additional cost or penalty. In this regard, we always suggest to make the payment on the same day of the experience so as to be sure that the weather conditions are favorable to the conduct of the game session. If the day does not look good you can communicate the cancellation without any payment. If you have already made the payment we will not be able to make refunds but we can fix a new date or issue a voucher for the amount paid to be used when you want.
how can I pay?
After booking, we will send you all the instructions to participate in the experience, including information about payment methods. In the booking confirmation email you will find a link to make online payment by credit card as any online purchase. The procedure is safe, we will see in real time the confirmation of the transaction and you will receive an email confirming payment.
Can I pay cash?
Yes, it is still possible to pay in cash, but we always recommend online payment by credit card so as not to have to think about this task during the game and to immediately encourage identification with your role as secret agents on a mission. In fact, when you start the game you will immediately be catapulted into the heart of the action and we want to avoid having you meet the staff beforehand so as not to ruin the cinematic fiction. For this reason, any cash payment must take place at the end of the game. Furthermore, since there is no indoor location, the passage of money must necessarily take place in public areas. For this reason we ask you to place the exact amount in a letter envelope or similar to avoid counting money or exchanging change in outdoor areas. If you have chosen the cash payment method, you can deliver the envelope directly to the staff at the end of the session.
What is the exact location for starting the game?
It is not important to arrive at a specific address. The important thing will be to arrive near the area indicated in the confirmation email, i.e. Piazza della Repubblica for Chapter 1, and Termini Station for Chapter 2. Once you arrive near the starting point you will have to follow the instructions contained in the booking confirmation email to receive the first clue. When you receive the first clue you will know what to do.
Where does the game end?
Chapter 1 begins and ends in Piazza della Repubblica. Chapter 2 begins at Termini Station and ends near the Ottaviano Metro station. So for chapter 2 you’ll have to calculate about 2 hours and a quarter of play plus the time needed to reach Termini Station in case you have to return to the starting point.
Is it scary?
No, our CityEscape MURDER IN ROME is not scary, it does not deal with horror themes, and there are no actors' interventions aimed at scaring participants. However, we would like to point out that the mission you will be facing is a murder case, so there will be references to the fact that this type of crime has been committed both in conversations with the characters and in the material you will have available.
Is it suitable for children?
We believe our gaming experience is perfect for kids 12 and older. Even younger children can participate if the group consists of a family with abulti members, children and teenagers. In general we believe that children under the age of 8 can hardly understand the plot and puzzles. But even if they can not actively participate in the search for solutions, surely they will enjoy being spies together with the rest of the family. If you are looking for an experience designed specifically for children then we invite you to consult the page of the site dedicated to the children’s version.
Do I have to walk a lot? Is it tiring?
The walking path is about 2.5 km, with stages every 400/500 meters. We do not think that the experience can be defined as tiring, but obviously it could be such for people with mobility difficulties or disabilities.
Can pregnant women participate?
We cannot give a standardized answer to this question. It all depends on a subjective self-assessment that you have to make yourself keeping in mind that the game involves walking trips for a total of 2.5 km. In addition to the fact that this journey is carried out on foot, we do not believe that there are other obstacles for pregnant women. There will be no fear, no physical effort. It is possible to request a reduced version that includes a walk of only 1 Km, instead of 2.5. The dynamics of the game will remain the same, and only some movements that are not fundamental for solving puzzles will be avoided.
Can I cancel? Are there any penalties?
If you want to cancel or postpone the experience you can do so without problems and without any additional cost or penalty. In this regard, we always suggest to make the payment on the same day of the experience so as to be sure to proceed with the course of the game session. If there are any unforeseen circumstances, you can notify us of your cancellation without any payment being made. If you have already made the payment we will not be able to make refunds but we can fix a new date or issue a voucher for the amount paid to be used when you want.
Contact us!
For any information or to book your adventure please contact us, we are always available. If we can’t answer you we will write you via Whatsapp chat.